Is a product in stock?
If it says 'In stock', then a product is literally in stock with us. Otherwise there is a delivery time, for example: 'On average 1 - 3 business days delivery time'

Is an account required to order?
No, you can also order as a guest. An account is more convenient. For example, you can directly download your invoice and view your order history.

What are the shipping costs?
All shipping costs can be found by clicking
here.

Can a product return?
Products can be returned within 14 days. Some special items cannot be returned. More about returns can be found by clicking
here.

I am looking for a product that is not on the website, is this available?
Certainly, please contact us. We deliver many times more than is stated on our website.

Where is the visiting address?
We do not have a visiting address, we only ship from the warehouse. If a product is simply too large, too heavy or too fragile to ship, it can exceptionally be picked up in the warehouse by appointment or it is specially delivered by an employee.

Can I also contact you for technical questions and advice?
Yes, you can call us for advice. We also have experience from the workplace.

What is the delivery time of my order?
If the ordered products are in stock, the delivery time within the Netherlands is usually 1 or 2 business days. Furthermore within Europe the delivery time is usually 2 - 5 business days. The indicated delivery times for the products are from your payment date to arrival in our warehouse.

How long is the warranty?

All products have at least 1 year warranty, rising to a lifetime warranty. How long the warranty lasts depends on the brand.

How can I pay via the website?
You can find all our payment methods by clicking
here.

How do I determine the left and right sides of my car?
With left and right products, we assume the position you are behind the wheel. So starting from a Dutch car, the driver's side is on the left and the co-driver's side is on the right.