What are Premium Points?
Earn points with every order and review. Redeem them instantly for a discount! Find more info on the Premium Points page in the main menu.
Is a product in stock?
If it says 'In stock', then a product is in stock with us. Otherwise, there is a delivery time, for example: '1-2 working days delivery time'. This is a standard delivery time that is feasible in 99% of the cases. Do you want to be absolutely sure? Then you can always contact us.
Can a product be returned?
You can return your order (partly) by contacting us within 14 days. Never return a product without our permission. You can send your return shipment back to our return address. The minimum requirement is that your shipment offers a reliable tracking service. Both the shipping costs and the return shipping costs are always for the buyer. These will never be reimbursed by us.
Unaccepted returns:
- A damaged product
- An incomplete product
- A damaged, dirty or missing packaging
- Painted parts
- Already mounted parts
- Items with delivery time (not in stock)
- Sale items
I am looking for a product that is not on the website. Do you have that?
Of course! Feel free to contact us. Our website only shows the most popular products, but we have many more in our range.
Is there a showroom or pick-up location?
We do not have a showroom or visiting address. This allows us to keep the prices low! Everything is packed and shipped with great care, unless it is too big, too heavy or too fragile. In that case, we will bring it personally or let a courier do the heavy lifting. Don't worry, we will make sure it arrives safely!
Can I contact you for technical questions and advice?
Yes, definitely! Feel free to contact us for advice. Thanks to our workshop experience, we can help you further. We are real petrolheads just like you!
What is the delivery time of my order?
If your order is in stock, you will usually receive it within 2 working days in the Netherlands. Within Europe it takes 2 to 5 working days. The delivery times indicated for the products are from the order date until the shipment from our warehouse. So the sooner you order, the sooner your JDM goodies will be on their way!
How long is the warranty period?
All products have a minimum of 1 year warranty and even a lifetime warranty! The exact warranty period depends on the product and the brand. Check the product information or ask us if you want to know for sure how long you are protected.
Why don't I receive an email confirmation?
You will receive a confirmation immediately after your order has been placed. Didn't receive anything? First check your spam box. Still nothing? Then contact us, and we will fix it for you!
What is the left and right side of my car?
Simple! We always determine left and right from the driver's position. If you are behind the wheel, then left is the driver's side and right is the passenger's side.
So for an English, Japanese or Australian car, the right is the side where you hold the steering wheel and the left is where your passenger sits.
For example, in a Dutch or French car, the right is the side where your passenger sits and the left is the side where you hold your steering wheel.
